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    TroubleshootingIntermediate

    AWS CloudFront SSL Certificate Errors: ACM, Origin & Distribution Fixes

    Fix CloudFront SSL errors, understand ACM requirements, and configure origin certificates correctly.

    14 min read
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    CloudFront SSL Certificate Errors - ACM certificates must be in us-east-1

    The #1 CloudFront SSL Mistake

    ACM certificates for CloudFront MUST be in us-east-1 (N. Virginia)

    Certificates in any other region won't appear in the CloudFront dropdown. This applies regardless of where your origin is located.

    CloudFront SSL Architecture

    Like other CDNs, CloudFront uses two separate SSL/TLS connections:

    VisitorBrowser
    HTTPS
    Viewer Certificate(us-east-1!)
    CloudFrontEdge Location
    HTTPS
    Origin Certificate(Any region)
    OriginEC2/ALB/S3

    The us-east-1 Requirement

    CloudFront is a global service that reads certificates from us-east-1 only.

    • • Certificates in other regions (eu-west-1, ap-southeast-1, etc.) are invisible to CloudFront
    • • You cannot move ACM certificates between regions
    • • You must request a new certificate in us-east-1

    Other us-east-1 Requirements

    These AWS services also require us-east-1 for CloudFront:

    • • Lambda@Edge - Functions must be created in us-east-1
    • • WAF WebACL - Must be created in us-east-1 (for CloudFront)
    • • CloudFront Functions - Associated with us-east-1

    Viewer Certificate Options

    These options control the certificate visitors see when connecting to your CloudFront distribution:

    OptionCostRegionRenewalBest For
    Default CloudFrontFreeN/AAutoTesting only (*.cloudfront.net)
    ACM CertificateFreeus-east-1!AutoProduction ✓
    IAM CertificateCert costN/AManualLegacy / Non-ACM certs

    Origin SSL Settings

    Origin Protocol Policy

    SettingWhat It DoesSecurity
    HTTP OnlyUnencrypted to origin⚠️ Insecure
    HTTPS OnlyEncrypted to origin✓ Recommended
    Match ViewerMatches visitor's protocolTransitional

    Origin SSL Protocols

    Recommended minimum: TLSv1.2

    • • SSLv3: Deprecated - never use
    • • TLSv1.0/1.1: Legacy - avoid if possible
    • • TLSv1.2: Recommended minimum

    Common Errors & Fixes

    ACM Validation Methods

    DNS Validation (Recommended)

    • • Add a CNAME record to your DNS
    • • Automatic renewal (no action needed)
    • • Route 53 Tip: One-click "Create record in Route 53" button
    # Example CNAME record
    _abc123.example.com. CNAME _xyz789.acm-validations.aws.

    Email Validation

    ACM sends emails to these addresses:

    • • admin@example.com
    • • administrator@example.com
    • • hostmaster@example.com
    • • postmaster@example.com
    • • webmaster@example.com

    Plus WHOIS contact if available

    CloudFront + S3

    S3 Website Endpoint Does NOT Support HTTPS

    If using S3 static website hosting (bucket-name.s3-website-region.amazonaws.com), CloudFront to origin is HTTP only. Use REST API endpoint instead for HTTPS.

    Endpoint TypeFormatHTTPS to Origin
    REST APIbucket.s3.region.amazonaws.com✓ Supported
    Websitebucket.s3-website-region.amazonaws.com✗ HTTP only

    Origin Access Control (OAC)

    Use OAC to restrict S3 access to CloudFront only. This is more secure than Origin Access Identity (OAI) and supports all S3 features including SSE-KMS.

    Debugging Checklist

    Work through this checklist when troubleshooting CloudFront SSL:

    CDN SSL Comparison

    FeatureCloudFrontCloudflareAkamai
    Region Requirementus-east-1 only!NoneNone
    Free Edge CertACM (free)Universal SSLStandard TLS
    Auto-Renewal✓ ACM✓✓
    Origin ValidationProtocol PolicySSL ModeVerify Setting

    Frequently Asked Questions

    Why doesn't my certificate appear in CloudFront?

    99% of the time, it's because the certificate is not in us-east-1 (N. Virginia). Check your ACM region in the AWS Console. You cannot move certificates between regions - you must request a new one in us-east-1.

    Can I use non-ACM certificates with CloudFront?

    Yes, via IAM certificate store, but it's more complex and requires manual renewal. ACM is free and auto-renews, so it's strongly recommended unless you have specific requirements for external certificates.

    Does CloudFront support Let's Encrypt?

    For the viewer certificate (edge), use ACM instead - it's free and auto-renews like Let's Encrypt. For origin certificates, you can absolutely use Let's Encrypt on your origin server.

    How do I force HTTPS on CloudFront?

    Set Viewer Protocol Policy to "Redirect HTTP to HTTPS" in your distribution's cache behavior settings. This redirects all HTTP requests to HTTPS.

    Can I share an ACM certificate between CloudFront and ALB?

    Yes, but with limitations. CloudFront requires us-east-1, while ALB uses the certificate in its own region. You'll need the same certificate in both regions, or use a wildcard certificate.

    How long does ACM validation take?

    DNS validation typically completes within minutes once the CNAME record is created. Email validation depends on how quickly you click the approval link. After validation, certificate issuance is usually instant.

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